SHIPPING POLICY

All ceramic pieces are carefully packaged before shipping,

using environmentally conscious packaging materials. 

 

Your package will be shipped within 3 working days via Royal Mail.

 

If you are lucky enough to live in Bristol, enter code 'BS5' at the checkout for FREE delivery!

RETURN & EXCHANGE POLICY

If you change your mind about your purchase, you have 30 days after the purchase date to request a full refund.  If the product is returned in the same condition, a full refund will then be processed.  Proof of tracked delivery is required.

If you would like to make an exchange or receive a voucher for the same amount as a refund, you must request this within 30 days of purchase.