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SHIPPING POLICY

All ceramic pieces are carefully packaged before shipping,

using environmentally conscious packaging materials. 

 

Your package will be shipped within 3 working days via Royal Mail. 

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You are welcome to collect your purchase from my studio in Bristol, please enter code 'BS5' at the checkout and get in touch to organise collection.

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RETURN & EXCHANGE POLICY

If you change your mind about your purchase, you have 30 days after the purchase date to request a full refund.  If the product is returned in the same condition, a full refund will then be processed.  Proof of tracked delivery is required.

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